Legal

Refund policy

Last updated 2026-06-14

When refunds apply.

Eligible

If the EA does not install or activate as described and we cannot resolve it within the refund window, you are entitled to a refund.

Not eligible

Because results depend on market conditions, your broker and your settings, refunds are not offered for trading performance.

How to request

Contact support with your order details within the refund window stated at checkout.

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